An Introduction to AdjustNZ

Who are we?

Adjust NZ Ltd is the brand for a network of independent Loss Adjusters providing a collective “locally owned and operated” nationwide service.

AdjustNZ was established in 2009 with an objective to provide efficient and knowledgeable claims administration service to NZ and international Insurers – and the formation of which was encouraged at the time by a number of leading insurers.
  • Vastly experienced personnel with strong and varied skill set providing independent, professional loss adjusting services.
  • Market knowledge, personal commitment and involvement assists to deliver competitive advantage through a NZ owned and operated, response orientated resource.
  • Provide a range of services to many insurers locally and internationally.

Our philosophy

The philosophy of the Adjust Group follows the theory that successful companies recognise that customers need to be at the centre of management concern as they have the greatest impact on customer satisfaction, brand loyalty, profitability and growth.

We strive to provide…

  • A high level of commitment to the value of our partners / customers
  • Integrity and honesty
  • Accuracy and Accountability
  • Expectation of high work standards from our people
  • Competitive benefit through responsive and cost effective service
  • Extensive range of skills and flexibility to deploy from anywhere within Group

Throughout the years, our individual members have proved their commitment to providing a high level of service and the ability to adapt to the changing and ongoing requirements of the New Zealand Insurance industry.

"- - - Well you are just marvellous – we need more of you around the country. Thanks ever so much.” Nicola O’Brien Claims Advisor Oct 2012)"
 

New Business Win

We are pleased to announce the appointment of AdjustNZ Group as the New Zealand representatives to the global loss adjusting group

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vrs adjusters is the largest global claims organisation focused on corporate and complex adjusting and has 350 offices in over 70 countries.

The nature of the structure of the local group (AdjustNZ Ltd) together with their business philosophy was key influences in securing the appointment.

Both these points were well recognised by the vrs executives as being very much in harmony with their global affiliate market differentials.

 

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